RPS Cares

We are committed to helping ensure that students can access meals while at school, assist with access to healthy food beyond the school day, and provide community resources and support to families during times of uncertainty. Please see below for a list of resources from RPS and our partners that support students and families. We love you here! 

Feed More

If you need immediate assistance, please use the Feed More Agency Locator to search for nearby food pantries. Want one-on-one help? Complete their Help Line Inquiry Form, and a resource navigator will contact you to guide you through your options.

City of Richmond Department of Public Utilities

(804) 646-4646 

The City of Richmond DPU collaborates with PromisePay to provide payment plans for your outstanding balance.

• Avoid late fees and disconnections

• Flexible payment options and schedules

Dominion Energy

(866) 366-4357

EnergyShare Bill Payment Assistance

• Anyone needing help to pay heating bills may qualify for assistance. 
• Not income-based
• Offers up to $600 in bill payment assistance from October 1 through May 31.

Short-Term Payment Extension

A payment extension provides more time to pay your bill. Participation depends on the status of your account. See if you're eligible.

• A short-term payment extension allows you extra time to pay your bill, however you cannot schedule this payment past your next bill date.

Long-Term Payment Plans

A long-term payment plan is an arrangement to pay your current bill and set amount towards a past due balance each month. It divides the past due balance into equal payments.

• A long-term payment plan may require a down payment and will spread out the remaining balance up to 6 months, allowing you to pay a portion of your balance in addition to your current monthly bill charges.
• A 1.5% late payment charge will be applied to the remaining past due balance on each bill until the payment plan is complete.
• Extensions can be made while on Bank Draft or Budget Bill.
• Over payments will be deducted from next month's set amount.
• Failure to pay the amount agreed upon will break the arrangement and may limit the ability for future plans.

Budget Billing

Pay the same amount each month. There are no extra fees.

• Reduce bill fluctuations due to hot or cold weather. Budget makes it easier to manage your budget and expenses with a predictable bill.
• Your monthly budget bill is the average of your previous 12 bills.
• You'll receive a bill with your actual charges but will be billed the budget amount.
• The budget amount is reviewed periodically and may increase or decrease based on how much energy is used.

Requirements

• Your account must be current to enroll.
• 12 months of billing history is required for the budget billing calculation.
• If you miss two payments, you will be unenrolled and the total account balance will be due.

Urban Baby Beginnings

(833) 782-2229

We encourage expectant and postpartum individuals with children under 2 years old to become members of our maternal hub, which provides access to our Baby Pantry. The Baby Pantry includes essential items for growing families. UBB also provides crisis diaper assistance to families experiencing an emergency. 

If you are pregnant or have recently given birth and would like to become a member of our hub or need crisis diaper assistance, please click 'refer now' at the top of your screen. One of our navigators will contact you.