Job Description

POSITION TITLE: Welcome Center Specialist 

GENERAL DESCRIPTION: The Welcome Center Specialist serves as the lead in all registration and enrollment services provided to the growing population of English Learner newcomer families with children entering preschool through grade twelve. The Welcome Center Specialist ensures a smooth transition into school for all students and their families and works collaboratively with school-based personnel to address barriers to registration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees the daily operations of registration and enrollment within the Welcome Center and at satellite campuses;
• Communicates with families regarding registration and enrollment documentation;
• Supports school personnel in troubleshooting registration and enrollment barriers for families;
• Serves as point of contact for RPS preschool registration;
• Administers WIDA testing for students and ensures that all registration requirements are met;
• Connects families to school and community supports and resources;
• Performs enrollment follow-up with families;
• Attends community events to promote preschool and kindergarten registration;
• Performs other job-related duties as assigned. 

QUALIFICATIONS:

• Bachelor’s degree in counseling, social work, behavioral science, or a related field is required. A Master’s degree is preferred;
• The ability to read, write, and speak Spanish fluently is required;
• Knowledge of registration processes and requirements is preferred;  
• Excellent communication (oral and written), presentation, interpersonal and organizational skills are required;
• Ability to work a flexible schedule and participate in evening and weekend events;
• Demonstrated understanding and sensitivity for the diverse cultural, ethnic, and socio-economic backgrounds of RPS families are essential;
• Strong computer skills including proficiency with Microsoft Office Suite and Google applications are required.

GENERAL DEFINITION AND CONDITIONS OF WORK:  Work requires frequent standing, sitting, walking, light lifting up to 10 pounds, vocal communication for expressing or exchanging ideas, hearing to perceive information at normal spoken word levels and visual acuity for preparing and analyzing written or computer data.

REPORTS TO: Coordinator, Welcome Center and Family Advocacy

GRADE LEVEL/TERMS OF EMPLOYMENT: Grade 123/ twelve-month (260 days)

FLSA STATUS: Exempt