Technology Support & Resources
Technology plays an important role in how RPS students learn, families stay connected and schools share information. Explore the resources below to learn more about the digital tools your family may use throughout the school year, including how to access them, navigate key features and get support when you need it.
From student information and communication platforms to devices and learning tools, these resources are here to help your family stay connected and make the most of your RPS experience.
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What is ParentSquare?
RPS uses ParentSquare to provide school communication, primarily with email, text, and app notifications. ParentSquare automatically generates an account for each parent/guardian, using their preferred email address and phone number. All families are encouraged to access their accounts, update their preferences on when and how they are notified, and download the mobile app.- If you need to update your contact information, please email parentsquare@rvaschools.net.
- If you would like to opt out of using ParentSquare, step-by-step instructions are available in the FAQs below.
What Can I Do in ParentSquare?
- Receive messages from school via email, text, or app notification;
- Choose to receive information as it comes, or all at once with a daily digest at 6 p.m.;
- Communicate in your preferred language;
- Comment on school postings to engage with your school community;
- Direct message teachers and staff;
- Participate in group messages; and
- Send payments, sign forms & permission slips, receive report cards, sign up to volunteer, and more, all from your desktop or mobile device.
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The PowerSchool SIS Parent Portal gives families convenient access to important student information and helps you stay connected to your student's academic journey.
Access the Parent Portal
To create or access your Parent Portal account, use the unique ID and password provided in your PowerSchool SIS Parent Portal Web Access Letter. Families receive this secure document through ParentSquare.
If you need help setting up your account, use the resources below.
Parent Portal Resources
- Watch the Parent Portal Setup Video for a quick walkthrough of the account setup process.
- View the Step-by-Step Guide for detailed instructions.
If you have questions about accessing the Parent Portal, please contact your student's school for assistance.
Creating a PowerSchool Parent Portal Account
Step 1: Access the PowerSchool SIS Portal
Navigate to the Richmond Public Schools PowerSchool SIS portal at https://rvaschools.powerschool.com/publicPowerSchool public access link.
Step 2: Start Account Creation
On the Parent Sign In page, select the Create Account tab and then click the Create Account button.
Step 3: Enter Parent Account Details
Fill in your personal details. Note: When entering your email address, ensure there are no additional spaces before or after the text.
Step 4: Link Students to Your Account
Enter the Access ID and Access Password from your Parent Portal Web Access Letter. You may link up to seven students.
Step 5: Verify Your Account
Check your email for a verification message from Richmond Public Schools. You must click the link within 24 hours to activate your account.
Step 6: Sign In
Once verified, return to the portal and enter the username and password you created to start using your account. You will see a screen similar to the one below once your email has been verified.
